Terms of Use

01Acceptance of the Terms

By accessing or using Campersite, you agree to these Terms of Use and to our Privacy Policy. If you do not agree with any condition, do not use the platform.

To use the platform you must be at least 18 years old or be authorized by your legal guardian.

02What Campersite Is

Campersite is a platform for campers and caravanners that brings together, among other features:

• A guide to campsites, support points and destinations;
• Listings of motorhomes and trailers for sale or rent;
• A calendar of community events and meetups;
• A social network, travel log, reviews and convoys;
• Route planning and GPS navigation adapted to large vehicles.

Campersite acts as a technology intermediary: it does not own, operate or manage the campsites, support points, vehicles or events published by third parties.

03Registration and Account

Some features require an account. When registering, you agree to provide true, complete and up-to-date information.

You are responsible for keeping your password confidential and for all activities carried out on your account. Notify us immediately of any unauthorized use.

Each account is personal and non-transferable. Creating accounts on behalf of others without authorization or using false identities is not allowed.

04Plans, Payments and Coupons

Basic use of the platform is free. Additional features, featured listings and plans for campsites or advertisers may be paid, according to the prices and conditions shown at the time of purchase.

Payments are processed by specialized partners; Campersite does not store your full card details.

Recurring plans renew automatically until cancelled. You may cancel at any time in your account settings, with no penalty. For purchases made online, you may withdraw within 7 days, as provided by article 49 of the Brazilian Consumer Protection Code.

Promotional coupons have their own rules and validity, cannot be combined (unless stated otherwise) and cannot be exchanged for cash.

05User-Generated Content

You may publish photos, reviews, comments, posts, listings and information about places. You remain the owner of this content, but grant Campersite a free, non-exclusive, worldwide license to display, reproduce, adapt (for example, resize images or translate text) and share it within the platform and its communication channels.

By publishing, you state that you hold the necessary rights to the content and that it does not infringe third-party rights or applicable law.

Reviews must reflect real experiences. We may moderate, hide or remove content that violates these Terms, without prejudice to other applicable measures.

06Listings and Dealings Between Users

Advertisers of campsites, support points, vehicles and events are solely responsible for the accuracy of the information, prices, availability, licenses and conditions offered.

Purchases, sales, rentals or stays are negotiated directly between users. Campersite is not a party to these contracts and does not guarantee the quality, safety or legality of the goods and services advertised.

We recommend that you inspect the place or vehicle, be wary of offers far below market value and never make advance payments outside secure channels. Use the report feature whenever you suspect fraud.

07Prohibited Conduct

When using the platform, you agree not to:

• Publish false, offensive, discriminatory, violent, pornographic or illegal content;
• Harass, threaten or expose other users;
• Post fake reviews or manipulate ratings and rankings;
• Send spam, chain messages or unauthorized advertising;
• Collect other users' data or copy platform content by automated means (bots, scraping);
• Attempt to access restricted areas, exploit vulnerabilities or disrupt the systems;
• Encourage camping in prohibited areas, protected natural areas or private property without permission.

08Maps, Routes and GPS Navigation

Maps, routes, height, width and weight warnings, speed limits and other navigation information are for guidance only and may be inaccurate or outdated.

The driver is always responsible for operating the vehicle. Obey road signs, traffic laws and actual road conditions, and check your vehicle's dimensions before going through tunnels, overpasses and bridges.

Do not handle the app while driving.

09Intellectual Property

The Campersite brand, logo, design, institutional texts, software and platform databases are protected by intellectual property rights and may not be copied, modified or commercially exploited without prior written authorization.

Map data may be provided by third parties, such as OpenStreetMap, under their respective licenses.

10Limitation of Liability

We work to keep the platform available and secure, but it is provided "as is" and may experience interruptions, maintenance or failures.

To the extent permitted by law, Campersite is not liable for damages arising from: information published by users or advertisers; dealings between users; the condition of places visited; decisions made based on maps and routes; or temporary unavailability of the service.

Nothing in these Terms limits the rights granted to you by consumer protection law.

11Account Suspension and Termination

We may warn, suspend or close accounts that violate these Terms or the law, especially in cases of fraud, harassment or risk to the safety of other users.

You can delete your account at any time in your privacy settings. Some data may be retained for the period required by law, as described in the Privacy Policy.

12Changes to These Terms

We may update these Terms to reflect improvements to the platform or changes in the law. The effective date at the top of this page shows the current version. Significant changes will be communicated through the platform or by email, and continued use after the effective date indicates agreement with the new version.

13Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil, in particular the Brazilian Internet Civil Framework (Law No. 12,965/2014), the Consumer Protection Code (Law No. 8,078/1990) and the General Data Protection Law (Law No. 13,709/2018). Any disputes shall be settled in the courts of the consumer user's place of residence.

14Contact

Questions, suggestions or complaints about these Terms can be sent through our contact page. We will reply as soon as possible.